Food Service Supervisor

3 days ago

East Angus, Quebec, Canada A&W Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for leading a team of food service counter attendants and food preparers to ensure that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and co-ordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation and safety procedures
    • Establish methods to meet work schedules
  • Customer Service
    • Address customers' complaints or concerns
    • Ensure that food and service meet quality control standards
  • Operations and Administration
    • Maintain records of stock, repairs, sales and wastage
    • Prepare and submit reports
  • Knowledge and Skills
    • Must have knowledge of the establishment's culinary genres
    • Establish work schedules
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service environment
  • Work Environment
    • Fast-paced environment
    • Standing for extended periods
    • Physically demanding
What We Offer
  • Support for Persons with Disabilities
    • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Support for Newcomers and Refugees
    • Supports social and labour market integration of newcomers and/or refugees
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Support for Youth
    • Offers on-the-job training tailored to youth
    • Offers mentorship, coaching and/or networking opportunities for youth
  • Support for Veterans
    • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Support for Indigenous People
    • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Support for Visible Minorities
    • Applies hiring policies that discourage discrimination against members of visible minorities

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