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Catering Operations Manager

2 months ago


Winnipeg, Manitoba, Canada Winnipeg Football Club Full time
About the Role

The Winnipeg Football Club is seeking a highly skilled and experienced professional to join our team as a Catering Coordinator. As a key member of our events team, you will be responsible for overseeing the successful execution of catering events at our stadium, including game day services in suites and premium seating areas.

Key Responsibilities
  • Event Execution: Oversee the setup, operation, cleanup, and labor cost management of catering events, ensuring seamless execution and exceptional customer service.
  • Team Leadership: Supervise and inspect all aspects of event execution, including setup, food service, clearing, and cleanup, to ensure compliance with inventory procedures and high-quality standards.
  • Staff Management: Hire, train, schedule, and lead hourly catering staff for game days and other events at Princess Auto Stadium, ensuring a high level of customer satisfaction.
  • Inventory Management: Ensure assigned areas are fully stocked and ready for operation, adhering to inventory procedures and maintaining accurate records.
  • Administrative Support: Provide administrative assistance to the Manager of Events & Catering, including scheduling, ordering, inventory management, and other duties as assigned.
  • Safety and Sanitation: Ensure compliance with all safety and sanitation policies when handling food and beverage, maintaining a clean and safe environment for customers and staff.
Requirements
  • Experience: 1+ years of experience in event/banquet catering, preferably with a management background.
  • Customer Service: A fan-first attitude and a track record of excellent customer service, with a focus on delivering exceptional experiences.
  • Certifications: Valid Smart Choices and Food Handler certificates.
  • Technical Skills: Proficiency in POS systems and Microsoft Office.
  • Availability: Ability to work extended and/or irregular hours, including nights, weekends, and holidays, as needed.
  • Soft Skills: Attention to detail, organized, strong leadership skills, and a self-starter mentality.