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Elevator Field Supervisor

2 months ago

Calgary, Alberta, Canada Schindler Group Full time
About the Role

The Schindler Group is seeking a highly skilled and experienced Elevator Field Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our elevator systems and providing exceptional customer service.

Key Responsibilities
  • Supervision and Management
    • Assist with the supervision and management of new installations and modernization activities
    • Ensure systems are kept current and coordinate department activities
    • Support special projects and initiatives
  • Safety and Supervision Support
    • Implement customer and company requirements for quality, performance reliability, and safety
    • Support supervisors with special projects and initiatives
    • Maintain and update manpower lists
    • Maintain vacation schedules for field employees
    • Coordinate training activities
    • Review and create correspondence
    • Assist with field visitations
    • Support health and safety processes
  • Process and Quality Management
    • Provide support with capacity planning techniques
    • Assist with project cost control
    • Manage and update schedules
    • Maintain and update tool calibration database
    • Ensure ISO compliance
    • Prepare reports
  • Financial Support
    • Order parts and maintain material budgets
    • Issue and file purchase orders
  • Customer Orientation and External Relations
    • Interpret customer concerns and mobilize internal resources
    • Ensure customer needs are met
    • Communicate with business agents and inspectors
    • Assist with turn-overs to customers
    Requirements
    • Education
      • Post-secondary degree in Business or Engineering
    • Experience
      • 2-3 years in the elevator industry or related experience
    • Skills
      • Proficient in MS Office
      • Excellent communication and customer service skills
      • Ability to work independently and collaboratively
      • Strong problem-solving and organizational skills
    What We Offer
    • Competitive Salary
    • Annual Incentive Bonus Plan
    • Company Vehicle Program
    • Extended Health, Life, Dental & Vision Plans
    • Paid Time Off Plans
    • Tuition Reimbursement Program
    • Group RRSP with Company Match
    • Ongoing Learning & Career Development