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Manager of Wellness and Disability Services
2 months ago
Cowan Insurance Group is seeking a highly motivated and experienced professional to lead our Disability Management and Wellness team. As a Manager of Wellness and Disability Services, you will be responsible for developing and implementing strategies to promote employee wellness and manage disability claims effectively.
Key Responsibilities:- Manage a team of Case Managers to ensure timely and effective delivery of disability services to clients.
- Develop and monitor metrics to measure team performance and identify areas for improvement.
- Collaborate with the leadership team to develop business strategies and drive growth and retention initiatives.
- Communicate regularly with clients to ensure high levels of satisfaction and retention.
- Build and maintain relationships with key clients to understand their needs and identify new business opportunities.
- Attend client meetings to discuss process improvements and disability trends.
- Work with reporting analysts to provide regular dashboard and trend reporting for clients.
- Support Group Benefit Consultants to ensure Disability Management and Wellness offerings are clearly articulated to clients.
- Bilingual English and French proficiency, verbal and written.
- A minimum of 5 years of disability management experience.
- Prior experience leading and managing a team.
- University degree or post-secondary education in a health-related field an asset.
- Advanced knowledge of employment standards, WSIB/WCB/CSST, human rights, collective bargaining and labour relations with respect to disability and leave of absence management.
- Proficiency using various programs such as Excel, Word, PowerPoint.
- Knowledge of group insurance contracts and principles.
- Background or experience in employer wellness or human resource practices an asset.
- Disability Management Professional designation an asset.
- Experience integrating different disability systems and business processes.
Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With over 500 employees hired out of 6 locations across Canada, we're proud to have been named one of Canada's Best Managed Companies since 2012.
We partner with leading national and international insurance companies to deliver insurance and risk management solutions to businesses, organizations and individuals, and advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.
We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.
Our award-winning workplace culture is built on integrity, challenge, and growth. We believe in your potential and offer learning opportunities and mentoring to help you develop your expertise.
We offer a comprehensive benefits plan, company-matched Retirement Savings Plan, company-paid training and development courses, community involvement, and a hybrid work environment.
