Lead Nightlife Operations Manager
1 week ago
D/6 Bar & Lounge is a vibrant and exclusive nightlife destination offering stunning views of the city skyline.
Job OverviewThe Restaurant Manager will provide strategic leadership, overseeing front-of-house operations, including a la carte sales, catering/group sales, and beverage functions. Key responsibilities include managing staff, assisting with budgeting and forecasting, and ensuring financial performance aligns with company goals.
Key Responsibilities:- Beverage Operations Management: Determine objectives and targets for beverage units/bartenders; assess development needs and train/coach staff to meet quality and service standards.
- Staff Scheduling and Recruitment: Determine scheduling needs, recruit staff, and delegate duties/tasks to maximize resources.
- Cash Management and Inventory Control: Oversee accurate cash-up procedures, ensure necessary paperwork is complete, and monitor inventory levels to minimize wastage.
- Customer Service and Conflict Resolution: Resolve customer complaints promptly and maintain high-quality service standards.
- Quality Control and Assurance: Ensure adherence to quality and service standards, maintain cleanliness and hygiene of bar areas, and oversee preparation and presentation of beverages.
- Leadership Experience: 3+ years of F&B management and supervisory experience, with solid leadership skills and ability to recruit, train, and manage staff.
- Food and Beverage Knowledge: Extensive knowledge of F&B operations, sound judgment, and knowledge of laws related to service of alcohol and licensing.
- Interpersonal Skills: Excellent interpersonal and customer service skills, with ability to manage VIP clientele.
- Communication and Organizational Skills: Exceptional organizational and communication skills, including payroll, scheduling, ordering/inventory, and report generating.
- Education and Certifications: Serving it Right certification, ability to read, write, and speak fluent English.
- Competitive Salary: $60,000 - $80,000 per year, depending on experience.
- Benefits Package: Comprehensive health, dental, vision care benefits, competitive salary + tips, flexible work-life balance, paid vacation, extensive RRSP matching program, career growth and development opportunities, associate recognition events, and associate discounts at Parq.
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