Scope Navigator, Community Integration Specialist

1 week ago


Toronto, Ontario, Canada North York General Hospital Full time
Job Title: Scope Navigator, Community Integration

North York General Hospital is seeking a highly skilled and experienced Scope Navigator to lead the system navigation function of the SCOPE program. This role will collaborate with the members of the SCOPE interprofessional team and interdisciplinary supports in the North York community to provide leadership that helps planning, facilitate change, evaluate, and coordinate with all stakeholders.

Key Responsibilities:
  • Provide centralized access to connect PCPs with appropriate community, clinical, and specialized supports for complex patients across the healthcare continuum.
  • Use assessment skills to collect relevant patient information required for supporting care coordination for the patient.
  • Triage calls appropriately by understanding the difference between cases that require General Internal Medicine support, Medical Imaging support, Palliative Care support, Mental Health and Addiction support, and other services.
  • Navigate different clinics and departments in and out of the hospital to support PCPs with managing medical, functional, cognitive, and psychosocial conditions.
  • Enhance workflow and communication pathways between hospital, primary care, and community care by identifying gaps in care and promoting new seamless pathways that optimize patient care.
Requirements:
  • Regulated Allied health professional in good standing with the respected registered college.
  • Minimum 3 years of experience in the acute care or community setting.
  • Computer proficient and able to work remotely.
  • Relationship management with PCPs, the interdisciplinary team, specialists, community support service providers, North York based clinics, and their administrative assistants.
  • Strong knowledge of hospital/community resources.
  • Ability to problem solve and critically think through complex cases requiring multidisciplinary coordination.
  • 3 years of experience in caring for persons living with chronic disease and mental health disorders preferred.
  • Bilingualism in French/English is an asset.
What We Offer:

Working at North York General Hospital means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Full Time Temporary Position of 18 months with 8 hour shifts, Days shifts in the Community Integration Department. We offer a highly competitive total compensation package which may include benefits, pension, vacation pay, or pay in lieu of benefits, when applicable.

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department.



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