Resort Rental and Repair Specialist
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Ski and Snowboard Equipment Technician to join our team at Resorts of the Canadian Rockies. As a key member of our rental and repair team, you will be responsible for ensuring that our guests have access to high-quality, well-maintained equipment.
Key Responsibilities:
- Repair and maintain rental and guest ski and snowboard equipment to the highest standards.
- Provide exceptional customer service to guests, ensuring that they have a positive experience with our rental and repair services.
- Perform cash handling duties, including opening, balancing, and closing procedures.
- Assist guests with sizing and fitting equipment for comfort and safety.
- Maintain a clean and safe working environment, adhering to health and safety protocols.
- Perform other duties as assigned by management.
Requirements:
- Previous rental experience and extensive experience tuning ski and snowboard equipment.
- Experience fitting ski and snowboard equipment, particularly boot fitting.
- Familiarity with gear tuning equipment, including base grinder, stone grinder, and ceramic disk edge finisher.
- Previous cash handling experience.
- Passion for mountain culture, skiing and snowboarding, and the resort environment.
- Excellent customer service skills, with the ability to work effectively with a diverse range of people.
- Proficiency in Microsoft Office (Word, Excel, and Outlook) and Point of Sale (POS) applications.
- Availability to work flexible shifts, including weekends and holidays.
What We Offer:
- A staff season's pass for Kicking Horse Mountain Resort.
- Deals available to access other ski resorts.
- A competitive wage with seasonal accident insurance.
- Discounts on food, retail, rental, lesson, hotels, friends and family tickets, and more.
- Ride breaks.
- Pro-deals.
- Staff events.
- An amazing work environment – meet great people who share a passion for the mountain lifestyle.
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