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Store Operations Manager

2 months ago

Vancouver, British Columbia, Canada Rx Urban Remedies Full time
Job Summary

We are seeking a skilled Assistant Store Manager to support the Store Manager in daily operations at Rx Urban Remedies. This role involves supervising staff, managing inventory, and providing exceptional customer service.

Key Responsibilities:
  • Assist the Store Manager in all aspects of store operations, including staff supervision, inventory management, and customer service.
  • Support retail staff, providing training and performance feedback to ensure high-quality service.
  • Oversee inventory management, including ordering, stocking, and conducting inventory counts to maintain optimal stock levels.
  • Manage Canada Post parcel services within the store, ensuring timely and efficient delivery of packages.
  • Ensure merchandising standards are met, including product displays and pricing accuracy, to create an engaging in-store experience.
  • Handle customer inquiries and resolve issues professionally, maintaining a positive and respectful attitude.
  • Operate the cash register and oversee cash handling procedures to maintain accurate and secure transactions.
  • Assist in scheduling staff shifts and managing time-off requests to ensure adequate staffing levels.
  • Maintain store cleanliness and organization, adhering to Rx Urban Remedies' high standards.
  • Collaborate with the Pharmacist and healthcare team to support pharmacy operations, promoting a cohesive and supportive work environment.
Qualifications:
  • Minimum high school diploma; post-secondary education in business or related field preferred.
  • At least 2 years of retail experience, with 1 year in a supervisory role, demonstrating leadership and team management skills.
  • Strong communication and interpersonal abilities, with excellent communication skills and the ability to work effectively with diverse teams.
  • Proficient with computers and retail management software, with a strong understanding of inventory management and cash handling procedures.
  • Ability to multitask and work under pressure, with a flexible and adaptable approach to changing situations.
  • Organized, punctual, and detail-oriented, with a commitment to maintaining high standards of service and quality.
Physical Requirements:
  • Ability to lift and move merchandise as required, with a strong emphasis on maintaining a safe and healthy work environment.
  • Must notify the Store Manager of any health issues that may affect job performance, ensuring open communication and proactive management of workplace health.
  • Ability to stand and walk for extended periods, with regular breaks and opportunities for rest and relaxation.
What We Offer:
  • Competitive salary and benefits package, including opportunities for professional development and career advancement.
  • A positive and collaborative work environment, with a focus on teamwork, innovation, and continuous improvement.
  • Flexible scheduling and opportunities for work-life balance, with a commitment to supporting employees' personal and professional goals.
Job Types:
  • Full-time and part-time positions available, with flexible scheduling to meet the needs of the store and our employees.
Pay:
  • $22.00-$27.00 per hour, depending on experience and qualifications.
Expected Hours:
  • 32-40 hours per week, with flexible scheduling to meet the needs of the store and our employees.
Additional Pay:
  • Bonus pay available for exceptional performance and contributions to the store and Rx Urban Remedies.
Benefits:
  • Store discount and other perks, promoting a positive and supportive work environment.
Flexible Language Requirement:
  • French not required, with opportunities for bilingual employees to develop their language skills and contribute to a diverse and inclusive work environment.
Schedule:
  • Monday to Friday, with weekends as needed, to ensure adequate staffing levels and maintain a positive and respectful work environment.
Experience:
  • Store management experience: 1 year (required), with a focus on leadership, team management, and customer service.
  • Team management experience: 1 year (required), with a focus on staff supervision, training, and performance feedback.
Work Location:
  • In-person work, with opportunities for remote work and flexible scheduling to meet the needs of the store and our employees.
Expected Start Date:
  • 2024-11-01, with flexible scheduling to meet the needs of the store and our employees.