Senior Systems Analyst Position

2 days ago

Nisku, Alberta, Canada Edmonton International Airport Full time
About Edmonton Airports

Edmonton Airports owns and operates Edmonton International Airport (YEG) and Villeneuve Airport (ZVL). The two airports generate an economic output of over $4. YEG is Canada's fifth-busiest airport by passenger traffic and the largest major Canadian airport by land area. ZVL is a general aviation facility northwest of Edmonton that serves as the primary flight-training facility for the Edmonton Metropolitan Region.

Job Summary

We are seeking a highly skilled Senior Systems Analyst to join our team at Edmonton Airports. As a Senior Systems Analyst, you will be responsible for managing the lifecycle of business systems tailored for a specific group of internal airport customers. This position demands a detailed exploration and understanding of these customers' unique business needs, alongside a rigorous assessment of technological solutions that adhere to architectural principles for system sustainability and performance.

Key Responsibilities
  • Provide technical guidance on products and projects, ensuring alignment with strategic goals and adherence to best practices.
  • Work with QA teams to define test scenarios, ensure all systems meet business and functional requirements, and participate in resolving issues during testing.
  • Maintain up-to-date documentation of system requirements, design specifications, and user manuals, ensuring clear communication of technical details.
  • Identify and resolve development and implementation issues, collaborating with stakeholders to address challenges.
  • Develop detailed models, specifications, diagrams, and charts to guide development and implementation, ensuring project objectives are met.
  • Execute detailed test plans for both functional and performance aspects to ensure application reliability.
  • Provide high-level troubleshooting for complex issues, going beyond first-level support to address system performance and functionality problems.
  • Use feedback and incident analysis to drive system enhancements, optimizing for future scalability and performance.
  • Keep stakeholders and end-users informed about system experiences, feedback, and updates, ensuring alignment with business objectives.
Requirements
  • Bachelors Degree in Information Systems, Business Administration or a closely related field.
  • 5+ years of relevant experience in a Systems Analyst role, with a solid foundation in project management.
  • Experience with delivering complex packaged solutions, including integration of data between systems, ideally in an airport or airline environment.
  • Demonstrated proficiency in systems analysis techniques and methodologies, with the ability to understand and document comprehensive business requirements.
  • Basic project management capabilities, including task organization, timeline management, and participation in project planning.
  • A good understanding of the Software Development Life Cycle (SDLC) and its phases, ensuring effective management and implementation of technology solutions.
  • Knowledge of database systems, web technologies, and previous programming experience are highly regarded, enhancing the ability to propose and implement technology solutions for business process improvement.
  • Strong communication skills, both written and oral, are essential, including the ability to present and negotiate effectively with vendors, senior management, and leadership.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Strong problem-solving skills to identify and resolve issues during the systems analysis process.
  • Ability to adapt to changing project requirements and priorities.
  • Persuasive communication and interpersonal skills, working effectively across teams and communicating complex technical concepts to non-technical stakeholders.
  • Strong attention to detail and commitment to delivering quality results.
  • Ability to secure and maintain appropriate airport security clearance and acceptable criminal record check is required.
What We Offer
  • Competitive Health & Dental coverage as well as a Health Spending Account, allowing you to spend where you and your family need.
  • Retirement program including pension matching as well as financial and retirement planning services.
  • An environment of collaboration, team building and growth opportunities.

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