Senior Systems Analyst

3 days ago

Nisku, Alberta, Canada Edmonton International Airport Full time
About the Role

We are seeking a highly skilled Senior Systems Analyst to join our team at Edmonton International Airport. As a key member of our Solution Delivery team, you will be responsible for managing the lifecycle of business systems tailored for our internal airport customers.

Key Responsibilities
  • Analyze current systems and business processes to identify improvement opportunities, using process modeling and flowcharting to depict workflows and operations.
  • Provide technical guidance on products and projects, ensuring alignment with strategic goals and adherence to best practices.
  • Work with QA teams to define test scenarios, ensure all systems meet business and functional requirements, and participate in resolving issues during testing.
  • Maintain up-to-date documentation of system requirements, design specifications, and user manuals, ensuring clear communication of technical details.
  • Identify and resolve development and implementation issues, collaborating with stakeholders to address challenges.
  • Keep abreast of industry trends and emerging technologies to inform process improvements and system design.
  • Assess and integrate third-party solutions, coordinating with vendors for seamless system integration.
  • Develop detailed models, specifications, diagrams, and charts to guide development and implementation, ensuring project objectives are met.
  • Execute detailed test plans for both functional and performance aspects to ensure application reliability.
  • Provide high-level troubleshooting for complex issues, going beyond first-level support to address system performance and functionality problems.
  • Use feedback and incident analysis to drive system enhancements, optimizing for future scalability and performance.
  • Keep stakeholders and end-users informed about system experiences, feedback, and updates, ensuring alignment with business objectives.
Requirements
  • Bachelor's Degree in Information Systems, Business Administration, or a closely related field.
  • 5+ years of relevant experience in a Systems Analyst role, with a solid foundation in project management.
  • Experience with delivering complex packaged solutions, including integration of data between systems, ideally in an airport or airline environment.
About Edmonton International Airport

Edmonton International Airport is a self-funded, not-for-profit corporation driving economic prosperity for the Edmonton Metropolitan Region and beyond. We are committed to providing an accessible, safe, and inclusive airport for everyone. Our mission is to drive our region's economic prosperity through aviation and commercial development.

We offer a collaborative environment that encourages teamwork, communication, and respect. Our team members are our most important resource, and we are focused on fostering a cooperative environment that supports their growth and development.

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