Technical Support Specialist

3 weeks ago

Edmonton, Alberta, Canada LOMAS MEDIA GROUP LTD. Full time
Job Title: Technical Support Specialist

At LOMAS MEDIA GROUP LTD., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our users, troubleshooting issues, and implementing solutions.

Key Responsibilities:

* Respond to user inquiries and provide technical support via phone, email, or in-person
* Troubleshoot and resolve technical issues related to computer systems, software, and hardware
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation and knowledge base

Requirements:

* 1 year of experience in a technical support role
* Strong knowledge of computer systems, software, and hardware
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].

Language: English

Work Hours: 35 to 40 hours per week

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