Agricultural Service Manager

1 month ago


Yorkton, Canada Pattison Agriculture Full time

Job Summary

Pattison Agriculture is seeking a highly skilled and experienced Service Shift Manager to join our team in Yorkton, SK. As a key member of our Service Department, you will be responsible for managing and coordinating the workload of our service employees, ensuring high-quality work, effective communication, and exceptional customer satisfaction.

Key Responsibilities

  • Assign and schedule internal, customer, and warranty jobs for service employees based on their skills and knowledge, providing feedback and guidance.
  • Collaborate with the Service Business Manager to develop and implement new hire orientation programs, provide mentorship to new technicians, and identify opportunities for continuous process improvements.
  • Optimize shop efficiency and flow to minimize lost billable hours, ensuring seamless communication and follow-up on repair status and issues.
  • Work closely with the Service Advisor to provide quotes on repairs for internal and external customers, maintaining accurate records of work orders.
  • Build and maintain constructive relationships with coworkers, fostering a positive team dynamic and promoting safe working habits.
  • Assist in conducting safety meetings and encourage a culture of safety within the Service Department.

Requirements

  • Ability to operate vehicles and equipment used for diagnostic purposes.
  • Ability to lift at least 40 lbs repeatedly and 40-75 lbs on occasion.
  • Valid driver's license required.
  • 5+ years of experience performing complex service repairs and maintenance.
  • Ag Equipment Tech (JDTECH) Journeyperson Certification or equivalent.
  • Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment.
  • Ability to use current business systems and working knowledge of computer functions.

Why Work with Us?

Pattison Agriculture offers competitive wages, excellent benefits, in-house training, and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we provide endless opportunities for career growth and development.



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