Agricultural Service Manager
1 month ago
Job Summary
Pattison Agriculture is seeking a highly skilled and experienced Service Shift Manager to join our team in Yorkton, SK. As a key member of our Service Department, you will be responsible for managing and coordinating the workload of our service employees, ensuring high-quality work, effective communication, and exceptional customer satisfaction.
Key Responsibilities
- Assign and schedule internal, customer, and warranty jobs for service employees based on their skills and knowledge, providing feedback and guidance.
- Collaborate with the Service Business Manager to develop and implement new hire orientation programs, provide mentorship to new technicians, and identify opportunities for continuous process improvements.
- Optimize shop efficiency and flow to minimize lost billable hours, ensuring seamless communication and follow-up on repair status and issues.
- Work closely with the Service Advisor to provide quotes on repairs for internal and external customers, maintaining accurate records of work orders.
- Build and maintain constructive relationships with coworkers, fostering a positive team dynamic and promoting safe working habits.
- Assist in conducting safety meetings and encourage a culture of safety within the Service Department.
Requirements
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Ability to lift at least 40 lbs repeatedly and 40-75 lbs on occasion.
- Valid driver's license required.
- 5+ years of experience performing complex service repairs and maintenance.
- Ag Equipment Tech (JDTECH) Journeyperson Certification or equivalent.
- Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment.
- Ability to use current business systems and working knowledge of computer functions.
Why Work with Us?
Pattison Agriculture offers competitive wages, excellent benefits, in-house training, and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we provide endless opportunities for career growth and development.
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