Key Account Retail Sales Manager
3 weeks ago
We are a dynamic and forward-thinking retail company that values our customers and employees. At Shell Site, we believe in creating a work environment that is challenging, yet rewarding for all.
Job Title: Key Account Retail Sales ManagerEstimated Salary:$60,000 - $80,000 per year (based on location and experience)
Job Description:We are seeking an experienced Key Account Retail Sales Manager to join our team at Shell Site. As a key member of our sales team, you will be responsible for managing sales teams and driving revenue growth through effective customer service and sales strategies.
Responsibilities:- Assign sales workers to duties to optimize sales performance and ensure excellent customer service.
- Hire and train or arrange for training of staff to equip them with the skills needed to succeed in this fast-paced retail environment.
- Authorize payments by cheque to ensure timely payment processing and maintain accurate financial records.
- Order merchandise to replenish stock levels and meet customer demand.
- Authorize return of merchandise to resolve customer complaints and maintain high levels of customer satisfaction.
- Establish work schedules to ensure efficient operations and minimize downtime.
- Sell merchandise to customers in a professional and courteous manner.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive growth.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
- Organize and maintain inventory to ensure accurate stock levels and efficient ordering processes.
- Supervise and co-ordinate activities of workers to achieve sales targets and maintain high levels of customer service.
- 1 to 2 people, including cashiers, retail salespersons, and sales clerks.
- Fast-paced environment with frequent deadlines.
- Handling heavy loads, such as stock shelves and merchandise displays.
- Attention to detail to maintain accurate records and ensure efficient operations.
- Combination of sitting, standing, walking, and occasional lifting to fulfill job requirements.
Permanent position with regular working hours.
Work Language:English language proficiency required.
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