OMNI Lead Department Manager

5 days ago

Owen Sound, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and experienced OMNI Lead Department Manager to join our team at Walmart Canada. As a key member of our leadership team, you will be responsible for assisting in the leadership of the OMNI area and processes, ensuring a high level of customer service and task completion.

Key Responsibilities
  • Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Assist in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
  • Assess the overall presentation of OMNI area, noting deficiencies for corrective action.
  • Delegate, assist and follow up on completion of daily OMNI activities.
  • Support with scheduling as needed.
  • Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
  • Participate in the training and development of the OMNI Associates, and provides feedback as needed.
  • Contribute to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.
Requirements

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

1555 18Th Ave E, Owen Sound, ON N4K 0E2, Canada

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