Store Operations Manager

1 week ago


Repentigny, Quebec, Canada Metro Full time

Job Summary:

The Assistant Store Director will report to the Store Director and assist in the overall management of the store to achieve maximum sales while ensuring customer satisfaction.

Key Responsibilities:

  • Assist the Store Director in setting sales targets and providing necessary support to department managers to achieve these targets.
  • Regularly inspect the store to ensure quality, freshness, and cleanliness, and provide feedback to department managers.
  • Assist the Store Director in customer service, responding to complaints, and resolving issues.
  • Assist the Store Director in human resources management, administration, recruitment, and training of staff.
  • Conduct sporadic checks on merchandise receipt, invoices, and quality.
  • Act as a substitute for the Store Director in their absence.

Requirements:

  • Secondary V
  • Minimum 5 years of experience in the food industry
  • Ability to plan, direct, and organize in a unionized environment
  • Effective communication skills
  • Bilingualism (an asset)

Competencies:

  • Employee performance management
  • Orientation towards quality work
  • Decision-making
  • Team management
  • Interpersonal communication
  • Motivation
  • Autonomy
  • Performance indicators
  • Primary goals vision

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