Absence and Disability Management Consultant

3 weeks ago

Toronto, Ontario, Canada Hub International Ontario Limited Full time
Job Title: Associate Consultant, Absences

At HUB International, we're dedicated to redefining what's possible in the world of risk management. We're seeking individuals who are ready to embark on a career journey characterized by innovation and growth, who thrive in a dynamic, high-energy environment.

The Opportunity:

We're looking for an Associate Consultant to work with organizations of all sizes and industries across Canada. Leveraging your expertise in absence and disability management, you will assist, execute, and when appropriate, lead mandates, making recommendations on a wide range of programs and strategies.

A Day in the Life:

  1. Utilize in-depth knowledge of disability management processes and best practices.
  2. Interpret and analyze complex disability contracts.
  3. Assist senior colleagues on more complex, larger-scale consulting strategies and mandates.
  4. Develop and implement tools for disability management consulting.
  5. Assist clients in improving their absence and disability management documentation and governance.
  6. Implement best practices and monitor program performance.
  7. Mentor clients and colleagues, providing guidance on complex disability claims scenarios.
  8. Assist in conducting process, policy, and claims audits.
  9. Manage small to medium-sized projects from start to finish with a strategic mindset.
  10. Analyze multiple data sets and develop actionable strategies and/or operational efficiencies.
  11. Communicate effectively with clients via virtual meetings, emails, and in-person sessions.
  12. Facilitate client meetings, create agendas, document notes, and follow through on action items.
  13. Keep projects on track to meet client objectives.
  14. Develop tools and templates to streamline processes internally.
  15. Prepare client-facing reports and presentations.
  16. Collaborate with vendors and insurance carriers to execute targeted programs.
  17. Maintain and update client files within our internal network.
  18. Work collaboratively with the national team on client projects.
  19. Conduct industry research on absence and disability management trends.
  20. Peer review and provide feedback on team documents.
  21. Assist with special projects as required.
About You:
  • 3-5 years of experience in case management within insurance or a third-party provider.
  • Proven experience in case management, particularly with STD, LTD, and salary continuance.
  • A bachelor's degree in a related field.
  • Strong analytical, creative, strategic, and integrative skills.
  • Advanced data analysis and interpretation capabilities, with the ability to derive actionable insights.
  • Exceptional attention to detail and organization.
  • Ability to deliver high-quality client work efficiently and accurately.
  • Proficient in presentation delivery.
  • Excellent time management, prioritization, and project management skills.
  • Growth-oriented mindset, open to feedback and ongoing development.
  • Adaptability and quick learning in a changing organization.
  • Excellent customer service skills with clients, vendors, and insurers.
  • Knowledge of the latest trends in absence and disability management.
  • Problem-solving skills with a proactive and positive approach.
  • Polished written and verbal communication skills.
  • Strong teamwork abilities and self-motivation.
  • Proficient in computer skills (Excel, Word, PowerPoint, Teams, and Outlook).
We Offer:
  • Customizable flexible benefits options for you and your family.
  • Company matching RRSP contributions.
  • Comprehensive tuition financing and career-related training and development.
  • We promote work-life balance through flexible scheduling and hours.
  • Mental and physical wellness initiatives.
  • Advancement opportunities.
  • HUB Cares: we are a company that gives back and is active in the community.

About HUB International:

Headquartered in Chicago, Illinois, is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services.

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