Lead Disability Management Strategist

2 weeks ago

Toronto, Ontario, Canada pt Health Full time
Job Overview

We are seeking a highly experienced and skilled Lead Disability Management Strategist to join our team at pt Health. In this role, you will be responsible for overseeing the Disability Management Team and providing EDMP services to The Health Employer's Association of British Columbia (HEABC) and other accounts as applicable.

About the Role
  • You will provide strategic leadership and day-to-day account and operational management for the HEABC EDMP Program.
  • You will manage the HEABC Case Management Team, including hiring, training, and coaching staff.
  • You will work with HEABC and their employer clients to deliver the EDMP Program within their work environments.
  • You will ensure EDMP policies/procedures are followed and key performance indicators are met and/or exceeded as per the contract.
  • You will prepare quarterly and annual reports for HEABC as per contract requirements.
  • You will build and maintain strong working relationships with HEABC designated contacts, EDMP Employers, unions, healthcare practitioners, and treating clinicians.
  • You will maintain quality assurance standards by developing, updating, and monitoring individual employer account protocols and ensuring that the staff assigned are trained in these protocols and establish strong working relationships.
  • You will evaluate the program and provide recommendations for program improvements.
  • You will conduct file audits and reviews.
  • You will provide educational sessions to EDMP employers on a range of different EDMP policy and procedure topics.
  • You will manage a program-specific budget.
Requirements
  • A bachelor's degree or college diploma in healthcare or disability management and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist, or Consultant, or any other regulated health care field.
  • Preferably have experience or training in one of the following areas: disability insurance, life and health insurance, or human resources.
  • CDMP, NIDMAR, or other equivalent designation and/or experience (completed or in progress) an asset.
  • Strong understanding of medical management, healthcare industry, labour issues, regulatory organizations.
  • Minimum 5 plus years of leadership/management experience in a complex team environment.
  • Excellent communication and interpersonal skills.
  • Customer-focused attitude, with the ability to understand, anticipate, and identify customer needs.
  • Strong planning, organizational, and multi-tasking skills and able to work with different priorities and timelines.
  • Working knowledge of MS Office Suite products.
  • Able to work in a team, but also equally competent on your own.
Experience Required:
  • Leadership/Management
  • Disability Case Management Service Delivery and Implementation
  • Enhanced Disability Management Program – EDMP experience an asset
  • Working in both union and non-union environments in Healthcare
  • Relationship Building
Salary and Benefits

The estimated salary range for this position is $105,000 - $125,000 per year, depending on experience.

Additional benefits include access to a yearly education re-imbursement fund, 30% discount from Shopper Drug Mart purchases, contribution to an Employee Stock Ownership Plan (ESOP) with employer matching percentage, paid vacation days, wellness days, and choice to enroll in our Health & Dental Flex Life Benefits or contribute to RRSPs.

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