Lead Site Reliability Engineer
4 weeks ago
What is the opportunity? We are seeking a highly skilled Site Reliability Engineer to join our Digital Branch SRE organization. As a key member of our team, you will be responsible for developing, implementing, and supporting SRE solutions for our applications. You will work collaboratively with our Delivery arm and other IT partners to ensure the success of our mandate. The ideal candidate will have intermediate knowledge and experience working in application development and/or technology operations organizations.
Key Responsibilities- Lead code and non-functional reviews of all production-bound SRE solutions.
- Drive transformation by automating existing processes.
- Track, audit, monitor, and implement technical work streams.
- Act as a portfolio SME, understanding and documenting common components, core functionalities, and infrastructure of supported applications.
- Be an escalation point in the on-call rotation and support maintenance, scheduled work, support, and release deployment requirements.
- Drive incident management and problem management for applications in scope and RCA Action items fulfillment/ownership.
- Focus on continuous improvement and technical standards, driving improvements in productivity, monitoring, tooling, and best practices.
- Manage technology currency, including server patching, certificate renewal, compliance, and automation opportunities.
This role requires frequent communication and interaction with RBC partners and/or employees across Canada and/or worldwide.
RequirementsMust have:
- Advanced knowledge of industry practices, with a focus on SRE.
- Advanced experience in various environments, including Cloud, distributed, and mainframe systems, business workflows, and services/APIs, databases.
- Excellent communication skills, with a direct style.
- Effective negotiation skills and stakeholder management.
- Ability to influence at the Director level.
- Hands-on experience with SRE languages and tools, including Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, and Catch Point.
We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. We also offer flexible work/life balance options, opportunities to do challenging work, and opportunities to take on progressively greater accountabilities.
Job SkillsAgile Methodology, Group Problem Solving, IT Systems Integration, Organizational Leadership, Product Services, Software Development Life Cycle (SDLC), System Applications, System Integration Testing (SIT), Systems Software.
Additional Job DetailsThis role is a full-time position with a 37.5-hour workweek. We are an equal opportunity employer committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
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