Digital Experience Strategist

3 weeks ago

Vancouver, British Columbia, Canada Reimagined Parking Full time
Parking Solutions Product Lead

Reimagined Parking is a leading provider of parking services in North America, specializing in combining physical parking services with seamless digital interactions. We are seeking a skilled Parking Solutions Product Lead to drive the development and success of our mobile and web-based parking solutions.

As a key member of our team, you will lead initiatives to create intuitive, user-centric digital experiences that complement and enhance our physical parking services. You will collaborate with partners to leverage our third-party technology ecosystem to deliver exceptional value to customers.

Key Responsibilities:

  • Digital Product Strategy: Develop and execute a digital product strategy that aligns with market trends, customer expectations, and business objectives.
  • User Experience Design: Collaborate with UX/UI designers to create user-friendly and visually appealing mobile and web interfaces for our parking solutions.
  • Mobile and Web Development: Work closely with development teams to define product requirements, prioritize features, and oversee the development of mobile apps and web platforms.
  • Partnerships and Third-Party Integration: Identify strategic partnerships with technology providers, service providers, and other stakeholders to enhance our digital offerings.
  • Integration with Physical Services: Coordinate with teams responsible for physical parking infrastructure and services to ensure seamless integration between digital and physical components.
  • Data-Driven Decision Making: Utilize data analytics and user behavior insights to make informed product decisions, optimize features, and drive user engagement and retention.
  • Product Launch and Adoption: Lead the product launch process for digital initiatives, including internal marketing and education campaigns, and user onboarding.
  • Continuous Improvement: Conduct regular product reviews, gather feedback from stakeholders and customers, and prioritize enhancements and new features based on feedback and business impact.

Requirements:

  • 4 years of experience in product management roles with a focus on digital products, preferably in industries where digital enhances physical services.
  • Strong understanding of mobile app development, web technologies, UX/UI design principles, and digital marketing strategies.
  • Experience working with cross-functional teams, including developers, designers, marketers, and stakeholders.
  • Knowledge of agile methodologies, product development processes, and project management tools.
  • Analytical mindset with the ability to leverage data for decision-making and performance optimization.
  • Excellent communication, leadership, and problem-solving skills.

Benefits:

  • Medical/Vision
  • Dental
  • Life Insurance
  • AD&D
  • STD/LTD
  • RRSP
  • EAP
  • Vacation

Reimagined Parking is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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