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Claims Handler, Tax and Utility Specialist

1 month ago

Mississauga, Ontario, Canada Randstad Canada Full time
Job Summary

Randstad Canada is seeking a skilled Claims Handler, Tax and Utility to join their team. As a Claims Handler, you will be responsible for processing and reviewing claims for coverage as per company policies and guidelines. You will also provide superior customer service to clients via portal, email, and phone, and develop internal and external partnerships to enhance the overall customer service experience.

Key Responsibilities
- Process and review claims for coverage as per company policies and guidelines
- Provide superior customer service to clients via portal, email, and phone
- Develop internal and external partnerships to enhance overall customer service experience
- Prepare detailed support documents
- Engage with external stakeholders to confirm outstanding accounts, where required

Requirements
- Minimum 5 years of experience as a real estate law clerk in a firm and/or title insurance environment
- Ability to work with high volume claim files
- Strong communications and interpersonal skills
- Real Estate and Legal Assistant experience can be an asset
- Ability to review documents and re-calculate adjustments made in a real estate transaction
- Prior Customer Service experience
- Detail oriented and proven ability to multi-task in a fast-paced environment
- Team player

What We Offer
- Competitive pay
- Full-time hours and permanent opportunity
- No weekend shifts
- Paid holidays and generous paid time off
- Comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program
- Group retirement savings plan with company match
- Employee recognition programs, including referral incentives
- Opportunity to participate in the stock purchase plan
- Potential for performance-based incentives