Technical Support Specialist

4 weeks ago


Coquitlam, British Columbia, Canada TRAPPED Full time

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at TRAPPED. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Respond to client inquiries and resolve technical issues in a timely and professional manner.
  • Provide technical guidance and support to clients via phone, email, or in-person.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and maintain accurate records of client interactions and technical issues.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements

  • 1-2 years of experience in a technical support role.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information].



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