Title Officer

2 months ago


Oakville, Ontario, Canada FCT Full time

About FCT

FCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.

Job Summary

We are seeking a highly motivated and detail-oriented Junior Title Officer to join our team. As a Junior Title Officer, you will play a critical role in ensuring the accuracy and completeness of title documents, while providing exceptional customer service to our clients.

Key Responsibilities

  • Prepare and review title documents, including searches and underwriting guidelines, to ensure accuracy and compliance.
  • Complete requests for insurance and other documents within established service level agreements.
  • Respond to client inquiries and provide timely and accurate information.
  • Develop and maintain relationships with internal and external stakeholders to enhance customer service and support.
  • Perform daily quality control checks to ensure adherence to audit guidelines.
  • Assist with reports, filing, and data entry as required.

Requirements

  • Previous experience in the financial and/or legal environment is an asset.
  • Strong customer service skills with a focus on building relationships.
  • Excellent attention to detail and ability to manage competing priorities in a fast-paced environment.
  • Ability to exercise good judgment in protecting confidential information.
  • Proficiency in Microsoft Office products, including Word, Excel, and Outlook.

What We Offer

  • A comprehensive benefits package, including virtual healthcare and an Employee & Family Assistance Program.
  • A group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.

About You

We are looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and ensuring the accuracy and completeness of title documents. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply.


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