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Technical Support Specialist

2 months ago

Markham, Ontario, Canada F12 Full time
Job Title: Technical Support Analyst

F12 is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our employees and customers.

Key Responsibilities:
  • Respond to technical issues and provide timely resolutions
  • Consult technical manuals and documentation to resolve complex issues
  • Provide training and guidance to users on technical procedures
  • Collaborate with other teams to resolve technical issues
  • Participate in the development and implementation of technical solutions
Requirements:
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].