Aircraft Configuration Specialist

7 days ago

Montreal, Quebec, Canada CAMP Full time

About CAMP

CAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. As a trusted partner, CAMP delivers innovative solutions to support the operational functionality of its software and maintain client satisfaction through effective communication and service.

Job Summary

The role of an Aircraft Configuration Specialist involves a combination of technical and client-facing responsibilities. The primary technical duty is to ensure that new aircraft configurations and maintenance programs are correctly entered into CAMP Systems software, a platform used for tracking and managing aircraft maintenance and inventory.

Key Responsibilities

  • Enroll new aircraft onto CAMP application utilizing customer furnished and/or manufacturer furnished documentation, in accordance with CAMP-OPS-100, CAMP-OPS-110, and the specific aircraft model checklists.
  • Implement the inspection/maintenance schedule for assigned aircraft in accordance with regulatory authority requirements, customer requirements, and maintenance documentation.
  • Evaluate, analyze, and interpret applicable data, such as ADs, SBs, maintenance logs, etc.
  • Quality check enrollments to assess data input, ensuring proper implementation in line with CAMP procedures and customer expectations.
  • Review, inspect, and work with the client to implement their specific Maintenance Inspection Program.
  • Ensure that customers' data is updated promptly and accurately.
  • Prioritize work based on project timelines and current workload.
  • Ensure customer requested changes are reviewed and properly implemented.
  • Ensure constant and effective communication is maintained with all stakeholders throughout the enrollment process.
  • Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be notified of changes, and notify others of changes.
  • Address telephone calls from customers regarding maintenance program(s).
  • Ensure that customers have full knowledge of the web-based applications, its efficiencies, and functionality.

Requirements

  • Bachelor's degree or equivalent combination of education and aviation experience to successfully perform the job.
  • A & P license or two (2) to five (5) years of related aircraft experience preferred.
  • Prior customer service experience a plus.
  • Ability to analyze and interpret data.
  • Must possess excellent communication skills, both written and verbal.
  • Must possess excellent computer skills (i.e. Word, Excel).

About CAMP's Culture

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture.

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