Business Systems Analyst
4 weeks ago
Welcome to IVARI, a company that's making a difference in the world of life insurance. With 300 employees across Canada, we're a team that's passionate about helping people protect their families and providing a supportive workplace. Our mission is to attract, develop, and retain a diverse workforce that reflects the customers we serve and the communities we operate in.
Job OpportunityWe're seeking a Business Systems Analyst to join our Enterprise Web Services team. As a key member of our team, you'll utilize your life insurance domain knowledge, analytical skills, and requirement gathering techniques to understand business needs and elicit, analyze, document, and communicate business and system requirements for our external websites and internal web applications.
Key Responsibilities- Develop business requirement documentation, system design specification, use cases, mockup web screen designs, and workflow diagrams.
- Organize information gathered from multiple sources and present it in a manner that business stakeholders can review and approve.
- Act as a subject matter expert on application(s) supported and liaise between the team and business stakeholders for functionality enhancements and new developments.
- Conduct required analysis to arrive at solutions through use of JAD sessions and/or related research gathering processes.
- Engage in the development and execution of testing plans, test scenarios, and test cases.
- Work with web developers to ensure adequate tracking on key website features, provide web analytics dashboards on website engagement & performance, and identify key insights & opportunities for website enhancements.
- Provide implementation support, production support, and problem resolution for the application systems and associated test environments.
- Contribute to the overall analysis, scoping, estimating, and planning for projects.
- Post-secondary education in Information Technology, Business Administration, or equivalent work experience.
- 2+ years of experience as a Business Systems Analyst or equivalent.
- Knowledge in Canadian Life insurance sector. LOMA certification is an asset.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of management, business, IT, and vendor resources.
- Strong analytical, critical thinking, and problem-solving skills.
- Fundamental knowledge of website structure, design, web analytics, and web accessibility.
- Experience with SQL, HTML, XML, and JSON.
- General understanding of the best practices involved with user-experience (UX) design.
- Knowledgeable in data driven analysis or data mapping or design flow practices.
- Ability to facilitate business meetings and JAD sessions at all levels of the organization.
- Sound knowledge of Systems Development Life Cycle (Agile).
- Good ability to work independently and collaboratively in larger groups.
- Ability to create clear documentation and explain complex process flows.
- Ability to create work breakdown structures and estimations.
At IVARI, we're committed to keeping our people motivated, recognized, and rewarded. We offer competitive base salaries plus a bonus, as well as a range of benefits, including health and dental coverage for the entire family, a pension plan with 100% match, and flexible and hybrid work arrangements.
We're also committed to providing opportunities for professional development and recognition programs to motivate and reward our employees. Our wellness programs are designed to keep you healthy and happy, and we offer a fantastic vacation plan and time off.
Who we are looking forWe're looking for someone who is passionate about working in a culture where everyone is genuinely respectful and can be their authentic self every day. You'll be someone who values our core values of bringing clarity and focus to your work, taking ownership and doing what you say you will, remaining flexible, and collaborating with others.
We're committed to inclusivity and have safeguards, policies, and commitments in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.
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