Customer Service Representative

2 weeks ago

Mississauga, Ontario, Canada 401 Dixie Kia Full time

Customer Service Opportunity at 401 Dixie Kia

We are currently seeking a Part Time Receptionist to join our team at 401 Dixie Kia. As a Receptionist, you will be responsible for providing exceptional customer service to our clients, handling telephone communications, and performing various administrative tasks.

Responsibilities:

  • Telephone communications and reception
  • Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit
  • Vehicle licensing and administration
  • Participate in dealer trade; prepare information for pick-up and collect receipts/payments
  • Participate in administrative tasks

Requirements:

  • Demonstrated excellent telephone demeanor and ability to accurately record messages and information
  • Excellent oral and written communication skills
  • Demonstrated pleasant, friendly manner
  • Organizational ability and attention to detail
  • Ability to take ownership of problems with a positive attitude and bring them to completion
  • Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
  • Ability to work in a team environment to achieve common goals
  • Two (2) years of reception experience, or equivalent
  • Dealership experience preferred
  • One-Eighty or customer relationship management system experience preferred
  • Must be available Monday to Friday with Saturday shifts as needed
  • Licensing experience required

About Us:

401 Dixie Kia is one of Canada's Best Managed Companies, and we are committed to providing exceptional customer service to our clients. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

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