Customer Service Representative
7 days ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at GALAXY FREIGHTLINE INC. As a Customer Service Representative, you will be responsible for addressing customer complaints, answering inquiries, and providing information to customers.
Key Responsibilities:
- Address customer complaints and concerns in a professional and courteous manner.
- Answer customer inquiries and provide information on our services and products.
- Arrange for billing and refunds as needed.
- Explain the type and cost of services offered to customers.
- Maintain accurate records and statistics of customer interactions.
- Perform general office duties as needed.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in customer service.
Work Environment: This is a permanent position with a 40-hour workweek. The work language is English.
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