Customer Service Representative

4 weeks ago


Mississauga, Ontario, Canada GALAXY FREIGHTLINE INC Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at GALAXY FREIGHTLINE INC. As a Customer Service Representative, you will be responsible for addressing customer complaints, answering inquiries, and providing information to customers.

Key Responsibilities:

  • Address customer complaints and concerns in a professional and courteous manner.
  • Answer customer inquiries and provide information on our services and products.
  • Arrange for billing and refunds as needed.
  • Explain the type and cost of services offered to customers.
  • Maintain accurate records and statistics of customer interactions.
  • Perform general office duties as needed.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in customer service.

Work Environment: This is a permanent position with a 40-hour workweek. The work language is English.



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