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Customer Service Representative

1 month ago

Mississauga, Ontario, Canada Pam Pabla Insurance Agency Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and timely information to customers regarding their policies and claims.
  • Assist customers with policy changes, cancellations, and updates.
  • Develop and maintain strong relationships with customers to ensure their loyalty and retention.
Requirements:
  • High school diploma or equivalent required; college degree preferred.
  • Minimum 2 years of customer service experience in an insurance or related industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of insurance products and services a plus.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.