Customer Service Representative
4 days ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at N Philip. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive dining experience.
Key Responsibilities:
- Welcoming customers to our restaurant and providing them with accurate information about our menu and dining process.
- Assigning customers to tables and managing the waitlist during peak hours.
- Handling multiple priorities, including taking orders, assisting customers, and handling incoming calls.
- Providing excellent communication and presentation skills to ensure customer satisfaction.
- Working effectively in a fast-paced environment and adapting to different personalities.
- Eligible to work in Canada.
Requirements:
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with POS systems, including Uber, Doordash, and Skipthedishes.
- Customer orientation and ability to adapt/respond to different types of personalities.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
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