Retail Operations Manager

3 days ago


Kitchener, Ontario, Canada KWFamous Full time
Retail Manager Job Description

We are seeking a highly skilled and motivated Retail Manager to join our team at KWFamous. As a Retail Manager, you will be responsible for overseeing all daily store operations, ensuring a seamless customer experience, and driving sales growth.

About Us

KWFamous is a dynamic and supportive retail environment that prides itself on supporting local talent and creating spaces where community thrives. Our retail operations are at the heart of this mission, offering unique products that reflect our love for art, culture, and creativity.

The Role
  • Manage and motivate the retail team to achieve sales targets and provide exceptional customer service.
  • Create and maintain a welcoming store atmosphere that reflects our brand values: kindness, hard work, humility, loyalty, and attention to detail.
  • Monitor inventory levels, place orders, and ensure the store meets cleanliness and safety standards.
  • Oversee cash management and reconciliation, and track and analyze sales performance to adjust strategies as needed.
Key Qualities
  • Kind and customer-focused: You care deeply about the store's success and the team's wellbeing.
  • Strong leadership and organizational skills to manage the retail team and drive sales growth.
  • Excellent customer service and communication abilities to handle customer inquiries and resolve any issues.
Requirements
  • Previous experience in retail management.
  • Strong leadership and organizational skills.
  • Excellent customer service and communication abilities.

This is a seasonal position with potential for permanent role. If you're ready to lead a retail team in a dynamic and supportive environment, we'd love to hear from you.



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