Retail Operations Manager
3 weeks ago
Oscar Wylee Pty Ltd is a leading optometry company with a strong presence in Australia, New Zealand, and Canada. We are committed to delivering exceptional patient care and providing an affordable, unique, and fashionable product to all.
We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference to communities in need of access to quality eye care services. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer directly from our manufacturers.
About the RoleOur Retail Operations Managers support our Store Managers by overseeing the day-to-day operation of the retail arm of our service and ensuring compliance with company policies and procedures, particularly when the Store Manager is not on shift.
Retail Operations Managers collaborate closely with our Optometrists to deliver a superior customer experience. They set a positive example for our store team members who also rely on their ability to resolve less complex problems.
About the PersonThis role suits a range of people, including those who work in retail and healthcare industries. We are looking for effective and caring leaders who are organized, able to think on their feet, and make good decisions that support the continued growth of our brand.
- Minimum 3 years of strong experience in customer-facing roles involving sales.
- Experience supervising other workers and delivering on-site training to junior members of a team.
- Ability to demonstrate the skill of building meaningful and long-term relationships with customers.
This is a great opportunity for someone looking to continue to grow beyond a customer-facing role, and we are often able to support relocation to meet the work-life needs of our staff.
If you are interested in joining a growing global network of optometry service providers, please apply. However, by applying for this role, you will have joined our talent community, which will enable us to consider you for other opportunities with Oscar Wylee Pty Ltd.
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