Retail Operations Manager
1 month ago
About Us
Red Apple Stores is a well-established chain of over 140 general merchandise retail outlets across Canada, particularly cherished in small-town communities.
For more than two decades, we have been recognized as your trusted neighborhood retailers, offering a wide array of big brands, quality products, and significant savings on essentials such as food, fashion, home goods, and more, all conveniently located in your local areas. Our stores are celebrated for delivering exceptional customer service, fostering a welcoming shopping environment, and treating every customer with the utmost respect and dignity.
Key Responsibilities:
At Red Apple, our team is composed of dedicated individuals committed to fulfilling the everyday needs of our customers and beyond. We pride ourselves on providing a friendly workplace, competitive compensation and benefits, opportunities for internal advancement, and outstanding training and professional growth.
If you:
Are seeking a vibrant, results-oriented retail career with substantial growth opportunities;
Have a passion for serving customers and engaging with your local community;
Enjoy creating a warm and inviting atmosphere;
Thrive in a team-oriented environment and bring enthusiasm to everything you do, then:
Red Apple could be the ideal career path for you.
We are currently looking for a Store Manager to oversee our operations.
In this role, you will be accountable for the overall performance and management of the store, which includes achieving and surpassing sales and financial objectives. You will ensure the effective implementation of customer service and merchandising standards, policies, and procedures, as well as the development of your team members.
- Full responsibility for the store's sales and profitability
- Manage expenses and cultivate customer relationships
- Implement customer service practices effectively
- Ensure merchandise availability and address stock shortages
- Adhere to all merchandising and pricing guidelines
- Recruit, train, develop, motivate, and supervise team members
- Maintain store organization on a daily basis
- Ensure timely and accurate setup of promotions
- Manage the receipt of freight deliveries
- Oversee all administrative tasks
- Ensure compliance with loss prevention policies and procedures
Qualifications:
- 1-2 years of experience in retail management
- Completion of Grade 12 or equivalent
- Experience with point-of-sale systems
- Self-motivated, career-oriented, and customer-focused
- Ability to thrive in a fast-paced, multi-tasking environment
- Strong communication, organizational, leadership, decision-making, and interpersonal skills
- Flexible, friendly, courteous, adaptable, efficient, and professional demeanor
Red Apple Stores ULC is committed to providing employment accommodations during the recruitment process.
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