Dining Room Server

3 weeks ago

Antigonish County, Canada Pizza Delight Full time

About the Role

Pizza Delight is seeking a skilled Waiter/Waitress Staff to join our team. As a key member of our dining room team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Main Responsibilities

  • Apply health and safety regulations to maintain a clean and safe environment;
  • Comply with guidelines related to equipment usage and maintenance;
  • Ensure constant cleanliness of your work area;
  • Organize your work area efficiently and clear, clean, and reset tables in the dining room;
  • Wash and put away dishes, supply service areas, and take reservations and greet take-out counter guests;
  • Greets guests, presents menus, makes suggestions, points out promotions, and answers questions about food and beverages;
  • Makes use of sales techniques to increase sales and takes orders and transmits them to the kitchen staff through the POS system;
  • Prepare and serve beverages, wines, liquors, and cocktails while complying with Pizza Delight customer service protocol;
  • Prepare and serve desserts, serve meals, and ensure quality service in the dining room;
  • Prepare bills for meals and/or beverages, receive payments, and balance daily financial transactions;
  • Execute all other tasks as requested by the supervisor.

Requirements

Pizza Delight requires experience in restaurant operations, and on-the-job training is provided. A certain amount of manual dexterity is required, as well as an understanding of complex situations, attention to detail, and openness to change. Interpersonal skills, ease in meeting people, teamwork, collaboration, ability to adapt to a situation, and good communication skills are also required. Bilingualism may be required, and good personal grooming, confidence, integrity, management stress skills, dynamism, autonomy, and flexibility are essential.

Working Conditions

Work hours are generally pre-scheduled, with occasional overtime. The schedule varies according to the position, with daytime, nighttime, or weekend shifts. It is frequently required to work evenings, weekends, and statutory holidays. There is a possibility of part-time work, and the schedule may contain split shifts. Work is rather intense at mealtimes, and the work environment is noisy with pressure to maintain the work pace.

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