Waiter/waitress - Food and Beverage Services
4 months ago
Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
**Work setting**:
- Restaurant
- Bistro
**Tasks**:
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Advise on menu selections
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Provide customer service
**Supervision**:
- No supervision responsibility
**Certificates, licences, memberships, and courses**:
- Food and beverage server trade certificate
- Customer Service Excellence Certificate
- Food and Beverage Server Training
- Responsible Beverage Service Certificate
**Computer and technology knowledge**:
- Aloha Point of Sale (POS)
**Work conditions and physical capabilities**:
- Fast-paced environment
- Standing for extended periods
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you available for shift or on-call work?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Financial benefits**:
- Gratuities
- Work Term: Permanent
- Work Language: English
- Hours: 15 to 35 hours per week
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