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Retail Store Manager

2 months ago


St Catharines, Ontario, Canada Marble Slab Creamery Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Marble Slab Creamery. As a key member of our store operations team, you will be responsible for leading a team of sales associates and ensuring the smooth day-to-day operations of our store.

Key Responsibilities:
  • Hire and Train Staff: Recruit, train, and develop a high-performing team of sales associates to provide exceptional customer service and drive sales growth.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
  • Sell Merchandise: Assist customers with purchases and promote sales of our products.
  • Resolve Issues: Address customer complaints, resolve supply chain issues, and maintain a positive store environment.
  • Organize Inventory: Manage inventory levels, maintain a clean and organized store, and ensure accurate stock counts.
  • Supervise and Coordinate Activities: Oversee the daily activities of sales associates, provide coaching and feedback, and ensure compliance with company policies and procedures.
  • Oversee Payroll Administration: Manage payroll, benefits, and other HR-related tasks for sales associates.
  • Conduct Performance Reviews: Evaluate sales associate performance, provide feedback, and develop plans for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail or supervisory role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.