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Retail Store Manager

1 month ago


St Catharines, Ontario, Canada Esso Full time
Job Title: Retail Store Supervisor

At Esso, we are seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure efficient store operations
  • Hire, train, and develop a high-performing team of sales associates
  • Manage inventory levels, maintain accurate records, and optimize stockroom operations
  • Prepare and analyze sales reports, identifying trends and areas for improvement
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Supervise and coordinate the activities of sales workers, ensuring seamless store operations
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail or supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
Work Environment:

Our retail store operates in a fast-paced environment, with a focus on providing exceptional customer service and driving sales growth. As a Retail Store Supervisor, you will be expected to work effectively in a team-oriented setting, with a strong emphasis on collaboration and communication.