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Restaurant Operations Manager

1 month ago

Sylvan Lake, Canada SAND CASTLE STEAKHOUSE Full time

Restaurant Operations Manager

SAND CASTLE STEAKHOUSE is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our dining establishment. As a key member of our team, you will be responsible for ensuring the smooth running of our restaurant, including managing staff, maintaining high standards of customer service, and implementing operational procedures.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews
  • Cost products and services
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control, and evaluate daily operations

Requirements:

  • 3-4 years of experience in a similar role
  • Excellent communication and leadership skills
  • Ability to multitask and work under pressure
  • High school diploma or equivalent required

Working Conditions:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal Suitability:

  • Accurate
  • Client focus
  • Organized
  • Reliability
  • Team player
  • Ability to multitask

Experience:

  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week