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Restaurant Operations Director
2 months ago
We are seeking an experienced Restaurant Manager to lead our team in a fast-paced environment. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.
Job SummaryThe successful candidate will have a proven track record in restaurant management, with a strong focus on customer satisfaction, employee engagement, and revenue growth. You will be responsible for managing a team of 16-20 people, providing guidance and support to ensure excellent service delivery.
Key Responsibilities- Operations Management: Oversee all aspects of restaurant operations, including cash handling, inventory management, and health and safety protocols.
- Team Leadership: Lead and motivate a team of servers, cooks, and kitchen staff to deliver exceptional customer service and achieve sales targets.
- Cash Handling and Reporting: Ensure accurate cash handling and reporting, balancing cash registers and preparing financial reports.
- Performance Reviews: Conduct regular performance reviews to identify areas for improvement and provide constructive feedback.
- Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 2 years to less than 3 years of experience in restaurant management.
- Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in MS Excel and electronic cash register systems.
- Salary: $45,000 - $55,000 per year.
- Health Benefits: Comprehensive health care plan, disability benefits, and health insurance.
- Financial Benefits: Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP).
- Other Benefits: Permanent employment, 40 hours per week, working language: English.
We are a leading food chain with a reputation for quality and service. Our restaurants are busy and dynamic environments that require strong leaders who can inspire and motivate their teams. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
