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Portfolio Resource Coordinator
1 month ago
Overview
Paladin Security is committed to providing exceptional service and creating a safer, friendlier world. We're seeking a skilled Portfolio Resource Coordinator to join our team.
Key Responsibilities:
- Schedule employees strategically across multiple sites to minimize overtime and ensure efficient resource allocation.
- Enter accurate job, customer, and billing information into WinTeam with a high level of precision.
- Assist with short-notice or emergency scheduling requests, providing timely solutions to complex problems.
- Identify and escalate scheduling errors and gaps, ensuring seamless operations.
- Create and distribute post orders for special coverages, ensuring timely and accurate execution.
- Provide coaching on scheduling techniques and best practices, promoting continuous improvement.
- Understand contractual obligations for assigned portfolio, including site visits and training, to ensure compliance.
- Track and submit employee mileage and travel expense reimbursements, maintaining accurate records.
- Respond promptly to day-to-day employee inquiries, providing clear and concise information.
- Conduct telephone and in-person interviews for applicants and critical response teams, assessing candidate fit.
- Assist with various office tasks as needed, demonstrating adaptability and a willingness to learn.
- Collaborate with Account Managers on missed coverage, overtime, payroll corrections, and compliance alerts, ensuring seamless communication.
Requirements and Qualifications:
- Proven ability to build strong working relationships, fostering a positive and productive work environment.
- Strong leadership, strategic thinking, and problem-solving skills, with a focus on delivering results.
- Excellent communication, organization, and multi-tasking abilities, with a high level of attention to detail.
- Proficiency in computer usage, with a preference for applicants with an IT background.
- Proficiency with Microsoft Office Suite and WinTeam, with a strong understanding of software applications.
- Ability to meet deadlines and prioritize effectively, managing multiple tasks and responsibilities.
Education Requirements:
Certificate, Diploma, or Bachelor's Degree in Occupational Health and Safety (or related field), with a strong foundation in safety principles and practices.
