Computer Network Specialist

5 days ago

Brossard, Quebec, Canada Bronswerk Group Full time
Computer Network Technician Job Description

About the Role:

We are seeking a skilled Computer Network Technician to join our team at Bronswerk Group. As a key member of our IT department, you will be responsible for maintaining and resolving problems related to computer equipment and networks.

Main Responsibilities:

  • Maintain and resolve problems related to computer equipment and networks
  • Assist users in resolving software and hardware issues
  • Ensure regular PC maintenance such as firmware updates, patch management and backups via a remote management tool
  • Assist in the installation and configuration of network hardware and software, including routers, switches, firewalls and servers
  • Install and configure operating systems, network services and applications on PCs
  • Ensure network security measures are appropriate and up-to-date
  • Provide technical support to users, resolving issues related to network connectivity, hardware and software
  • Provide on-site and remote technical support to users
  • Maintain detailed records of user issues and resolutions in the support ticket system
  • Maintain accurate documentation of network configurations, network adapters and system modifications
  • Manage the telephone system and cell phones
  • Participate in team meetings and contribute to the development of IT strategies and projects

Requirements:

  • Diploma of college studies (DEC) in information technology or a related field (bachelor's degree in IT – an asset)
  • Minimum of 3 years of experience in a similar role
  • Practical experience in PC management and installation
  • Familiarity with Windows operating systems
  • Familiarity with network printers
  • VMware
  • Proactive approach, focused on deadlines
  • Bilingual (French / English)
  • Excellent sense of organization and priorities

Additional Knowledge:

  • Autodesk Products
  • Various engineering applications
  • Azure/Office 365
  • SharePoint
  • Remote management tools such as Ninja Rmm
  • MSTeam
  • Microsoft
  • Microsoft Navision (ERP)
  • PowerShell

Why Bronswerk Group?

  • Industry Leader in HVAC & Marine Refrigeration Systems
  • Hybrid work environment
  • Friday afternoons off all year round
  • Happy Hours, Teambuilding activities and more
  • Recognition & Reward Program
  • Have the opportunity to work in a very dynamic, diverse and motivated team

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