Front Office Manager

4 weeks ago


Yellowknife, Northwest Territories, Canada Nova Hotels Full time
Job Title: Front Office Manager - Guest Experience Champion

We are seeking a highly motivated and experienced Front Office Manager to join our team at Nova Hotels. As a key member of our hotel operations team, you will be responsible for leading and championing the Guest Experience within the hotel by focusing on the arrival process, guest interactions, and optimizing guest satisfaction.

Key Responsibilities:

  • Lead and motivate a team of front office associates to provide exceptional customer service and ensure a seamless guest experience.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure effective communication and coordination.
  • Monitor and analyze guest feedback and make recommendations for improvement.
  • Ensure compliance with Nova Hotels' policies and procedures.

Requirements:

  • Previous experience in a front office or hotel operations role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Fluent English language skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Meal program and staff rates at Nova Hotels locations.

About Us:

Nova Hotels is a Canadian, family-owned and operated hotel chain and management company based in Western Canada. We strive to provide our guests with the utmost in comfort and service at a great price. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Yellowknife, Northwest Territories, Canada Nova Hotels Full time

    About the RoleAs a Front Office Operations Manager at Nova Hotels, you will play a key role in delivering exceptional guest experiences. Reporting to the General Manager, this position is responsible for leading and championing the Guest Experience within the hotel by focusing on the arrival process, guest interactions, and optimizing guest satisfaction.

  • Front Office Manager

    4 weeks ago


    Yellowknife, Northwest Territories, Canada Nova Hotels Full time

    Job Title: Front Office ManagerWe are seeking a highly skilled and experienced Front Office Manager to join our team at Nova Hotels. As a key member of our hotel operations team, you will be responsible for leading and championing the Guest Experience within the hotel by focusing on the arrival process, guest interactions, and optimizing guest...


  • Yellowknife, Northwest Territories, Canada Yellowknife Physiotherapy Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Yellowknife Physiotherapy. This is a permanent, full-time position with an estimated salary of $45,000 - $55,000 per year, depending on experience.About the Role:Provide exceptional customer service to patients and visitors, answering phone calls,...


  • Yellowknife, Northwest Territories, Canada Yellowknife Physiotherapy Full time

    We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Yellowknife Physiotherapy.About the Role:This is a permanent full-time position, with an estimated salary of $45,000 - $60,000 per year, depending on experience. The successful candidate will work 30 hours per week in a fast-paced environment, requiring excellent...

  • Front Desk Supervisor

    4 weeks ago


    Yellowknife, Northwest Territories, Canada Nova Hotels Full time

    Job Title: Front Desk SupervisorWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Nova Hotels. As a key member of our front office team, you will be responsible for leading and championing the Guest Experience within the hotel by focusing on the arrival process, guest interactions, and optimizing guest...


  • Yellowknife, Northwest Territories, Canada Yellowknife Physiotherapy Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Yellowknife Physiotherapy. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth flow of information.ResponsibilitiesGreet patients and visitors, direct them to...


  • Yellowknife, Northwest Territories, Canada Nova Hotels Full time

    Job Overview: Nova Hotels seeks a seasoned Front Desk Supervisor to ensure seamless hotel operations. The ideal candidate will have supervisory experience, a degree in hospitality management, and excellent communication skills. This full-time position offers an estimated annual salary of $45,000 - $60,000.


  • Yellowknife, Northwest Territories, Canada WSP Full time

    About WSPWSP is a leading engineering firm committed to creating workspaces that foster collaboration and innovation. We're seeking a highly organized and detail-oriented Office Administrator to join our team in Yellowknife.Job SummaryWe're looking for an energetic and proactive Office Administrator to provide exceptional support to our staff and visitors....


  • Yellowknife, Northwest Territories, Canada Aplin Full time

    Job Description for Front Desk AdministratorEducation: Secondary (high) school graduation certificate is required.Experience: At least 1 year to less than 2 years of experience in a related role.Key Responsibilities:Provide exceptional customer service by greeting people and directing them to contacts or service areas.Offer basic information to clients and...


  • Yellowknife, Northwest Territories, Canada Aplin Full time

    We are seeking a highly organized and efficient Front Desk Coordinator to join our team at Aplin. In this role, you will be responsible for greeting clients and directing them to the appropriate contacts or service areas. You will also provide basic information to clients and the public, operate the switchboard or telephone system, and record and relay...


  • Yellowknife, Northwest Territories, Canada Somba Ke Family Dental Full time

    We are seeking a detail-oriented and organized Medical Administrative Assistant to join our team at Somba Ke Family Dental. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Interview patients to obtain case histories and maintain accurate records.Schedule...


  • Yellowknife, Northwest Territories, Canada Somba Ke Family Dental Full time

    We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Somba Ke Family Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.Key ResponsibilitiesInterview patients to obtain accurate and detailed case...


  • Yellowknife, Northwest Territories, Canada Somba Ke Family Dental Full time

    We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Somba Ke Family Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.Key Responsibilities:Interview patients to obtain case histories and provide...


  • Yellowknife, Northwest Territories, Canada Somba Ke Family Dental Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Somba Ke Family Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.Key ResponsibilitiesInterview patients to obtain accurate and...


  • Yellowknife, Northwest Territories, Canada Explorer Hotel Full time

    Job Title: Hotel Operations ManagerAbout the Role:We are seeking a skilled Hotel Operations Manager to oversee the day-to-day activities of our front desk team. The ideal candidate will have experience in hotel operations and be able to manage staff, maintain high standards of customer service, and ensure the smooth operation of our hotel.Key...


  • Yellowknife, Northwest Territories, Canada Explorer Hotel Full time

    About the RoleWe are seeking a seasoned Hotel Clerk Supervisor to join our team at Explorer Hotel. As a key member of our front desk operations, you will play a critical role in ensuring exceptional guest experiences and efficient hotel management.


  • Yellowknife, Northwest Territories, Canada Tlicho Investment Corporation Full time

    The Tlicho Investment Corporation seeks a highly skilled professional to join its Human Resources team as the Office Administrator on a two-year term basis, with possible extension. Reporting to the Manager, Employee Relations & Engagement, the successful candidate will provide exceptional customer and client support services to the public and stakeholders,...

  • Office Coordinator

    5 days ago


    Yellowknife, Northwest Territories, Canada WSP Full time

    We are committed to creating an exceptional workplace environment for our employees to thrive. As a part-time Office Administrator at WSP, you will be instrumental in making a great first impression for our staff and visitors.This is a fantastic opportunity to develop your career in Office Administration, working in a fast-paced and demanding environment...

  • Office Coordinator

    4 weeks ago


    Yellowknife, Northwest Territories, Canada WSP Canada Full time

    Office Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Office Administrator to join our team at WSP Canada. As an Office Administrator, you will be responsible for maintaining a professional and efficient office environment, providing exceptional customer service, and supporting the day-to-day operations of our office.Key...


  • Yellowknife, Northwest Territories, Canada Range Lake Clinic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Range Lake Clinic. As a key member of our administrative staff, you will be responsible for providing exceptional support to our healthcare team and ensuring the smooth operation of our clinic.Key ResponsibilitiesAdministrative Support: Provide...