Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team at Bartle & Gibson. As a key member of our customer service team, you will be responsible for providing exceptional customer service at our counter and over the phone.
Key Responsibilities:
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Processing orders in the system
- Sourcing materials for customers when currently not in stock
- Consistent training and understanding of current products
- Developing and maintaining positive customer relationships
- Handling returns as required
- Keeping counter and sales area clean
- Merchandising and showcasing product
Requirements:
- Minimum grade 12 education required
- Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
- Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset
What We Offer:
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
Why Work for Us:
We are a dynamic and rewarding work environment that offers opportunities for career growth and development. Our team is committed to providing exceptional customer service and we are seeking a like-minded individual to join our team.
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