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Retail Store Supervisor

2 months ago

Calgary, Alberta, Canada CALGARY 99 LTD Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at CALGARY 99 LTD. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales workers, ensuring they are working efficiently and effectively.
    • Assign tasks and responsibilities to team members, providing guidance and support as needed.
  • Customer Service
    • Ensure exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Develop and maintain strong relationships with customers, building trust and loyalty.
  • Inventory Management
    • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
    • Monitor inventory levels, identifying opportunities to reduce costs and improve efficiency.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales volumes, merchandising, and personnel matters.
    • Analyze sales data, identifying trends and opportunities to drive growth.
  • Store Operations
    • Ensure the store is clean, organized, and well-maintained, meeting company standards.
    • Monitor and maintain store equipment, ensuring it is in good working order.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Attention to detail and organizational skills.
Work Environment

The successful candidate will be working in a fast-paced retail environment, with a focus on providing excellent customer service and driving sales growth. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

What We Offer
  • Competitive Salary
  • Opportunities for Advancement
  • Benefits Package