Quality Assurance Manager

4 days ago


Calgary, Alberta, Canada Cigniti Technologies Full time
Job Description

As a Quality Program Manager, you will lead and manage an IT quality assurance function, collaborating with leadership and directing teams to ensure strategic and operational goals are met.

Key Responsibilities
  • Manage testing efforts for large-scale clients with globally distributed teams, ensuring timely communication with stakeholders.
  • Develop and implement quality assurance practices, building test strategies, and performing skill gap analysis and training plans.
  • Drive the implementation of a QA vision, collaborating with the head of QA to meet operational objectives.
  • Provide quality governance, implementing standards and quality gates across products and projects.
  • Oversee, facilitate, and coordinate all aspects of QA across IT projects, performing and publishing defects analysis and RCA.
Requirements
  • 15+ years of IT experience, with 5+ years of QA management experience.
  • Strong communication, documentation, planning, and decision-making skills.
  • Experience with test automation and managing high degrees of test automation implemented projects.


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