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Quality Assurance Manager
2 months ago
We are seeking a highly skilled Quality Assurance Manager to join our team in Calgary, Alberta. As a key member of our Quality Team, you will be responsible for the development and implementation of the Green Line Quality Management System (QMS) for the delivery of Phase 1 of the Green Line Program.
Key Responsibilities- Implement and improve the overarching Quality Management System for the Program, including Program and project quality management plans, procedures, and processes for compliance with the ISO 9001 standard.
- Liaise with functional teams and Project Managers to implement the quality performance requirements for each contract delivery model and provide related quality assurance advice and interpretation.
- Participate in the review of quality management systems plans, procedures, inspection, and test plans proposed by the Program's consultants, vehicle supplier, and contractors, and assess alignment with requirements.
- Participate in planning and performing quality audits of the Program's selected consultants, vehicle supplier, and contractors for conformance to their documented quality management systems.
- Monitor and validate the operation of the Program QMS through internal audits and observations.
- Participate in the development of Quality Surveillance plans, assignments to quality assurance monitors, and review surveillance reports.
- Provide input to the annual QMS review.
- Participate in planning and performing quality audits of internal processes for compliance with the documented Program and functional management systems plans, processes, and procedures.
- Monitor the NCR processes of the Program's selected consultants, vehicle supplier, and contractors. Assist in the collection, reporting, and review of non-conformance reports (NCRs) for the City Program team.
- Implement the QMS continuous improvement processes including facilitating Lessons Learned meetings and workshops.
- Maintain collaborative working relationships with consultant and contractor quality professionals to share lessons learned and quality strategies for continual quality performance improvement.
- Support the development and reporting of quality metrics across the Projects and Program.
- Contribute to Project and Program quality management status reporting.
- Participate in Program and Project risk management (i.e., risk identification, response, monitoring, and control).
- A university degree in Engineering (mechanical, electrical, or civil engineering discipline preferred) or equivalent professional education. Minimum 10 years design and construction quality management experience for engineering/construction of transit and/or large, complex high-profile multi-partner construction projects.
- ISO 9001 lead auditor certification is desired.
- Previous experience for oversight of Light Rail Vehicle manufacturing and quality surveillance is desired.
- Experience with technical specifications, quality requirements, and quality management for light rail transit or other similar linear development.
- Oversight of contractor quality management in both assurance and compliance functions.
- ISO 9001 lead auditor certification.
- A professional designation, for example, Professional Engineer (P.Eng) or Project Management Professional (PMP) is desired.
- Ability to safely operate an automobile for traveling to/from all job sites and offices with a minimum Class 5 driver license.
- The opportunity to work on various major projects for internal and external clients.
- An exciting environment where work-life balance is important.
- A wide array of learning and development opportunities.
- Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan.
- A work environment focused on health and safety.