Bilingual Customer Support Specialist

4 weeks ago

Pickering, Ontario, Canada goeasy Full time
About the Role

We are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy. As a key member of our Partner Support department, you will be responsible for delivering exceptional service to our partners across Canada.

Key Responsibilities
  • Provide top-notch customer service and ensure that our partners receive the highest level of service quality
  • Respond to partner inquiries and requests in a timely and efficient manner
  • Ask insightful questions to identify partner needs and resolve issues effectively
  • Take ownership of resolving issues from start to finish
  • Provide world-class customer service during every interaction
  • Demonstrate comprehensive knowledge of our services
Requirements
  • At least 1 year of experience in an inbound customer service or call center environment
  • Excellent oral and written communication skills in English and French
  • Strong interpersonal skills
  • Experience in a fast-paced work environment
  • Proficient in Microsoft Office (Outlook, Word, Excel)
  • Full-time availability in our Pickering, ON head office
About Us

goeasy is a publicly-traded company on the TSX with a strong track record of growth and innovation. We are committed to providing exceptional service to our partners and customers, and we are seeking like-minded individuals to join our team.

We offer a wide range of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in various sectors.

LendCare Capital Inc., a wholly-owned subsidiary of goeasy, is a Canadian point-of-sale consumer finance and technology company that enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale.

Why Join Us

We believe that diversity, inclusion, and equal opportunity employment are essential to our success. We are committed to creating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential.

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy. As a customer support specialist, you will be responsible for providing exceptional service to our partners across Canada.Key ResponsibilitiesProvide exemplary customer service and ensure that our partners receive the highest level of service...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy. As a customer support specialist, you will be responsible for providing exceptional service to our partners across Canada.Key ResponsibilitiesProvide exemplary customer service and ensure that our partners receive the highest level of service...

  • Bilingual Customer Support Specialist

    2 months ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and multilingual Bilingual Customer Support Specialist to join our team at goeasy. As a key member of our Partner Support department, you will play a vital role in delivering exceptional service to our valued merchant partners across Canada.Key ResponsibilitiesProvide Timely and Accurate Support: Deliver...

  • Bilingual Customer Support Specialist

    2 months ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and multilingual Bilingual Customer Support Specialist to join our team at goeasy. As a key member of our Partner Support department, you will play a vital role in delivering exceptional service to our valued merchant partners across Canada.Key ResponsibilitiesProvide Timely and Accurate Support: Deliver...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide world-class customer service to our partners through various...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide world-class customer service to our partners through various...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy. As a customer support specialist, you will be responsible for providing exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide exemplary customer service and ensure that our partners are always receiving the type...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy. As a customer support specialist, you will be responsible for providing exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide exemplary customer service and ensure that our partners are always receiving the type...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Support Specialist to join our team at goeasy Ltd. As a key member of our Partner Support department, you will be responsible for delivering exceptional customer service to our partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our partners receive the...