Solutions Architect
4 weeks ago
The Johnson Service Group is seeking a highly skilled Solutions Architect to join our team. As a key member of our engineering team, you will be responsible for planning, designing, testing, and implementing IPTV services, systems, and infrastructure. Your expertise will be crucial in ensuring the successful deployment of our services and meeting our business objectives.
Key Responsibilities
- Work closely with our engineering team to test and implement new solutions or changes to existing solutions.
- Develop and maintain the technical and process aspects of our solutions.
- Assess business and technical requirements and develop a vision and strategy for our solutions.
- Maintain and develop relationships with internal stakeholders who rely on our solutions.
- Contribute regular insights to our team on the state of our solutions, industry trends, major issues, and business issues.
- Act as the point of escalation for issues for our operations teams.
- Develop, test, and validate software releases and approved configurations for equipment.
- Maintain and develop processes related to provisioning, upgrades, support, and deployment.
- Act as a subject matter expert for our product, support, and care teams.
- Maintain current, hands-on knowledge.
- Manage compatibility requirements.
- Perform technical and business evaluations.
- Seek efficiency in any aspect of day-to-day work and processes.
- Work closely with technical teams during design sessions and during implementation of solutions.
- Provide feedback and assist management with prioritization of new features.
- Experience working with open-source projects and customizations of open-source projects to fit custom solutions.
Requirements
- Self-motivated and driven.
- Technically focused and business-minded.
- Customer experience-focused.
- Ability to balance working in a team and as an individual contributor.
- Thrive under pressure.
- Able to think non-linear.
- Excellent communications skills.
- Must be able to learn, understand, and apply new technologies.
- Experience integrating multiple vendor products using custom tools and approaches.
Technical Skills
- Experience and working knowledge of next-generation video service management platforms.
- Experience with IPTV, VOD, SVOD, PPV, and DVR services.
- Experience with deployment and testing on IP Set-Top Boxes, Hybrid Set-Top Boxes, Streaming Media Players, Smartphones, Tablets, Amazon Firestick, Roku, and Apple TV.
- Experience with NGINX software and HTTP caching.
- Knowledge of packagers, video content encryptions, and Cloud PVRs.
- Video transcoding knowledge, particularly FFmpeg.
- Knowledge of Apple HTTP Live Streaming (HLS), mpeg-DASH, Microsoft HTTP Smooth Streaming (HSS), or Adobe HTTP Dynamic Streaming (HDS).
- IP Networking (OSI Model, Ethernet, IPv4, IPv6, etc.) with routing and switching knowledge.
- Experience with DevOps methodologies, git, Docker, Kubernetes.
- Linux Ubuntu, Redhat, Debian, CentOS, UNIX/BSD, and some Windows Servers Editions.
- Proficient with scripting in Linux and/or Windows (Python, unix shell, PowerShell, etc.).
- Experience working with HTML5, HTML/CSS/Javascript, REST/JSON, and having some programming knowledge with C/C++ and Python is an asset.
- Cloud knowledge (Azure, AWS, GCP) is an asset.
Education and Training
- College diploma or University degree in Computer Engineering or Computer Science.
- Acceptable combinations of education and experience will be considered.
- A minimum of five (5) years' experience working as a systems administrator, system engineer, solution architect, or system architect, in a service provider environment (hosted services or telecommunications provider).
- A minimum of five (5) years' experience participating as a SME in complex projects.
What's in it for you
Experience a wealth of opportunities that only a growing company can offer by joining a dynamic team that's vigilantly working together towards reshaping the telecommunications landscape.
- The heart and soul of our compensation program is built from the foundation of our vision, mission, and values.
- Industry-leading Corporate Medical and Dental benefits program, in addition to many other perks that make us a great place to work.
- RRSP contributions.
- We promote work-life balance with generous PTO.
- We provide a great work environment with organized social events.
- You'll have opportunities for growth & development.
- We have great downtown locations and amazing people.
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