Solutions Architect

4 weeks ago

Ottawa, Ontario, Canada Johnson Service Group Full time
About the Opportunity

The Johnson Service Group is seeking a highly skilled Solutions Architect to join our team. As a key member of our engineering team, you will be responsible for planning, designing, testing, installing, and leading the deployment of IPTV services, systems, and infrastructure within our organization.

Key Responsibilities:
  • Work as a member of the engineering team to test and implement new solutions or changes to the existing solutions delivered to end customers.
  • Plan and develop the technical and process aspects of solutions.
  • Assess business and technical requirements and develop vision and strategy of the solutions based on objectives.
  • Maintain and develop relationships with internal stakeholders who rely on the solutions we provide.
  • Contribute regular insight to others on the state of our solutions, industry trends, major issues, and business issues.
  • Act as the point of escalation (SME level) for issues for our operations teams.
  • Develop, Test and validate software releases and approved configurations for equipment.
  • Maintain and develop processes related to provisioning, upgrades, support and deployment.
  • Act as subject matter expert for the product, support and care teams.
  • Maintain current, hands-on knowledge.
  • Manage compatibility requirements.
  • Perform technical and business evaluations.
  • Seek efficiency in any aspect of day-to-day work and processes.
  • Work closely with technical teams during design sessions, and during implementation of solutions.
  • Provide feedback and assist management with prioritization of new features.
  • Experience working with open-source projects and customizations of open-source projects to fit custom solutions.

Skills and Qualifications

The ideal candidate will have a strong background in computer engineering or computer science, with a minimum of five years of experience working as a systems administrator, system engineer, solution architect, or system architect in a service provider environment. The candidate must be self-motivated, technically focused, and business-minded, with excellent communication skills and the ability to balance working in a team and as an individual contributor.

Technical Skills
  • Experience and working knowledge of next-generation video service management platform (preferable Minerva).
  • Experience with IPTV, VOD, SVOD, PPV, and DVR services.
  • Experience with deployment and testing on IP Set-Top Boxes, Hybrid Set-Top Boxes, Streaming Media Players, Smartphones, Tablets, Amazon Firestick, Roku, and Apple TV.
  • Experience with NGINX software and HTTP caching.
  • Knowledge of packagers, video content encryptions, and Cloud PVRs.
  • Video transcoding knowledge, particularly FFmpeg.
  • Knowledge of Apple HTTP Live Streaming (HLS), mpeg-DASH, Microsoft HTTP Smooth Streaming (HSS), or Adobe HTTP Dynamic Streaming (HDS).
  • IP Networking (OSI Model, Ethernet, IPv4, IPv6, etc.) with routing and switching knowledge.
  • Experience with DevOps methodologies, git, Docker, Kubernetes.
  • Linux Ubuntu, Redhat, Debian, CentOS, UNIX/BSD, and some Windows Servers Editions.
  • Proficient with scripting in Linux and/or Windows (Python, unix shell, PowerShell, etc.).
  • Experience working with HTML5, HTML/CSS/Javascript, REST/JSON, and having some programming knowledge with C/C++ and Python is an asset.
  • Cloud knowledge (Azure, AWS, GCP) is an asset.

Education and Training
  • College diploma or University degree in Computer Engineering or Computer Science.
  • Acceptable combinations of education and experience will be considered.
  • A minimum of five (5) years' experience working as a systems administrator, system engineer, solution architect, or system architect, in a service provider environment (hosted services or telecommunications provider).
  • A minimum of five (5) years' experience participating as a SME in complex projects.

What's in it for you

As a member of our team, you will have the opportunity to work on a wide range of projects, develop your skills, and contribute to the growth and success of our organization. We offer a competitive compensation package, including industry-leading corporate medical and dental benefits, RRSP contributions, and a generous PTO policy. We also provide a great work environment with organized social events and opportunities for growth and development.

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