Bellstand Attendant

4 weeks ago

Québec, Quebec, Canada Marriott International Full time

Job Summary

We are seeking a skilled Bellstand Attendant to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities

  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Assist guests with luggage, ensuring it is safely transported to and from their rooms.
  • Inform guests of property amenities, services, and hours of operation, and provide recommendations for local attractions and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
  • Transport guest luggage to and from guest rooms and/or designated bell areas.
  • Assist with luggage storage and retrieval, and provide directions to guests as needed.
  • Arrange transportation for guests, including taxi cabs, shuttle buses, and limousine/sedan services.
  • Communicate parking procedures to guests and ensure a smooth and efficient experience.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and excellent communication skills are essential.
  • Ability to work in a fast-paced environment and provide exceptional guest service.
  • Ability to lift and move objects weighing up to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Ability to stand, sit, or walk for extended periods of time and move around the property as needed.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and diverse team.
  • Professional development and growth opportunities.
  • A fun and supportive work environment.

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