Technical Support Specialist
3 weeks ago
Job Title: Technical Support Specialist
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at Allamani Technical Solutions Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients, designing and implementing information systems business solutions, and assessing physical and technical security risks to data, software, and hardware.
Key Responsibilities:
- Confer with clients to identify requirements and provide technical support
- Design, develop, and implement information systems business solutions
- Assess physical and technical security risks to data, software, and hardware
- Develop policies, procedures, and contingency plans to minimize the effects of security breaches
- Conduct reviews to assess quality assurance practices, software products, and information systems
- Resolve conflict situations and provide ongoing support to clients
Requirements:
- 2 years to less than 3 years of experience in a related field
- Ability to work independently in a fast-paced environment
- Fast-paced environment, work under pressure, tight deadlines, and repetitive tasks
- Attention to detail and ability to work independently
Benefits:
- Parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week
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